Privacy Policy

This privacy policy ("Policy") describes how the personally identifiable information ("Personal Information") you may provide on the masterful.men website ("Website" or "Service") and any of its related products and services (collectively, "Services") is collected, protected, and used. It also describes the choices available to you regarding our use of your Personal Information and how you can access and update this information. This Policy is a legally binding agreement between you ("User", "you" or "your") and Sven Masterson, LLC, the operator of Masterful Men. By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy.

Automatic Collection of Information

When you open the Website, our servers automatically record information that your browser sends. This data may include information such as your device's IP address, browser type and version, operating system type and version, language preferences, the webpage you were visiting before you came to the Website, pages of the Website and Services that you visit, the time spent on those pages, information you search for, access times and dates, and other statistics. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding usage and traffic.

Collection of Personal Information

You can access and use the Website without telling us who you are or revealing any information by which someone could identify you as a specific individual. If, however, you wish to use some of the features on the Website — such as creating a member account, enrolling in a course, or joining the community — you may be asked to provide certain Personal Information (for example, your name and email address). We receive and store any information you knowingly provide to us when you create an account, fill out forms, make a purchase, or participate in community spaces.

Use and Processing of Collected Information

Any of the information we collect from you may be used for the following purposes: create and manage your member account; deliver access to courses, community spaces, and services you have enrolled in or purchased; improve our products and services; send administrative information; send relevant communications about your membership, courses, and community activity; respond to inquiries and offer support; process payments and fulfill commitments; and run and operate the Website and Services.

Disclosure of Information

We do not sell Personal Information to unaffiliated third parties. We may share your information with trusted third-party service providers that work with us to operate the Website and Services — including payment processors (Stripe), email platforms (Kit), community platforms (Mighty Networks), and scheduling tools (Calendly). Each of these providers is bound by their own privacy and data protection agreements. We will disclose any Personal Information we collect, use, or receive if required or permitted by law, such as to comply with a subpoena or similar legal process.

Community Participation

When you participate in the Masterful Men community — including posting in community spaces, attending live calls, or engaging with other members — information you share in those contexts is visible to other members of the community. Please be thoughtful about what personal information you share in community spaces.

Payment Information

We do not store credit card or payment account information on our servers. All payment processing is handled by Stripe, a PCI-compliant payment processor. By making a purchase, you agree to Stripe's terms of service and privacy policy.

The Rights of Users

You may exercise certain rights regarding your information processed by us, including the right to withdraw consent, the right to object to processing, the right to access and correct your information, the right to restrict processing, and the right to erasure under applicable law. To exercise any of these rights, contact us at the address below.

Data Retention

We retain your Personal Information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements. If you wish to cancel your account or request that we no longer use your information, contact us at the address below.

Cookies

The Website uses cookies and similar tracking technologies to enhance your experience. For details on how cookies are used and how to manage them, see our Cookie Policy.

Changes to This Policy

We reserve the right to modify this Policy at any time. When we do, we will revise the updated date at the top of this page. We encourage you to check this page frequently for any changes.

Contacting Us

If you would like to contact us to understand more about this Policy or to exercise your rights, you may do so by emailing sven@svenmasterson.com. Masterful Men is operated by Sven Masterson, LLC.